Shipping policy

Where we ship

We currently ship within Australia.

When your order leaves

Orders are packed and sent within 1–3 business days (Monday to Friday, not including public holidays). You'll get an email with tracking once your order is on its way.

Postage

We send with Australia Post. Standard and Express options and their costs are shown at checkout before you pay. Bulky orders may cost more. Delivery times depend on Australia Post and where you live, and sale periods and Christmas can take a little longer.

Wrong address?

Please check your address at checkout. If you spot a mistake, email support@respectthebodyapp.com straight away and we'll fix it if the order hasn't left yet.

Lost or damaged parcels

If your tracking hasn't moved for 7 business days, or your parcel arrives damaged, email support@respectthebodyapp.com with your order number (and a photo if it's damaged) and we'll sort it out with Australia Post.

Respect The Body Pty Ltd · ABN 54 686 682 860 · support@respectthebodyapp.com